package io.yizoo.business.entity;

import java.util.Date;

/**
 * 售后信息
 */
public class biz_crm_after_sales {
    private String id;

    /**
     * 客户请求
     */
    private String shqq;

    /**
     * 问题描述
     */
    private String wtms;

    /**
     * 解决方案
     */
    private String jjfa;

    /**
     * 请求时间
     */
    private Date qqsj;

    /**
     * 接待时间
     */
    private Date jdsj;

    /**
     * 处理完成时间
     */
    private Date wcsj;

    /**
     * 服务人
     */
    private String fwr;

    /**
     * 服务结果
     */
    private String fwjg;

    /**
     * 满意度
     */
    private Integer myd;

    /**
     * 服务类型
     */
    private String fwlx;

    private String remark;

    /**
     * 客户名称
     */
    private String kh_name;

    /**
     * 客户联系电话
     */
    private String kn_lxdh;

    /**
     * 状态 处理中，已关闭
     */
    private String zt;

    public String getId() {
        return id;
    }

    public void setId(String id) {
        this.id = id == null ? null : id.trim();
    }

    public String getShqq() {
        return shqq;
    }

    public void setShqq(String shqq) {
        this.shqq = shqq == null ? null : shqq.trim();
    }

    public String getWtms() {
        return wtms;
    }

    public void setWtms(String wtms) {
        this.wtms = wtms == null ? null : wtms.trim();
    }

    public String getJjfa() {
        return jjfa;
    }

    public void setJjfa(String jjfa) {
        this.jjfa = jjfa == null ? null : jjfa.trim();
    }

    public Date getQqsj() {
        return qqsj;
    }

    public void setQqsj(Date qqsj) {
        this.qqsj = qqsj;
    }

    public Date getJdsj() {
        return jdsj;
    }

    public void setJdsj(Date jdsj) {
        this.jdsj = jdsj;
    }

    public Date getWcsj() {
        return wcsj;
    }

    public void setWcsj(Date wcsj) {
        this.wcsj = wcsj;
    }

    public String getFwr() {
        return fwr;
    }

    public void setFwr(String fwr) {
        this.fwr = fwr == null ? null : fwr.trim();
    }

    public String getFwjg() {
        return fwjg;
    }

    public void setFwjg(String fwjg) {
        this.fwjg = fwjg == null ? null : fwjg.trim();
    }

    public Integer getMyd() {
        return myd;
    }

    public void setMyd(Integer myd) {
        this.myd = myd;
    }

    public String getFwlx() {
        return fwlx;
    }

    public void setFwlx(String fwlx) {
        this.fwlx = fwlx == null ? null : fwlx.trim();
    }

    public String getRemark() {
        return remark;
    }

    public void setRemark(String remark) {
        this.remark = remark == null ? null : remark.trim();
    }

    public String getKh_name() {
        return kh_name;
    }

    public void setKh_name(String kh_name) {
        this.kh_name = kh_name == null ? null : kh_name.trim();
    }

    public String getKn_lxdh() {
        return kn_lxdh;
    }

    public void setKn_lxdh(String kn_lxdh) {
        this.kn_lxdh = kn_lxdh == null ? null : kn_lxdh.trim();
    }

    public String getZt() {
        return zt;
    }

    public void setZt(String zt) {
        this.zt = zt == null ? null : zt.trim();
    }
}